Privacy Policy
Introduction
HivePM Pty Ltd and Hive Fencing are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. We take your privacy seriously and will only use your personal information in accordance with this policy.
1. Information We Collect
We may collect and store the following types of personal information: 

• Contact Information: Name, phone number, email address, business name, and mailing address. 

• Project Information: Details related to the services we provide, including project specifications, quotes, agreements, and invoices. 

• Payment Information: Credit card details, bank account information, and billing addresses. 

• Communication: Records of conversations, emails, and any other correspondence.
2. How We Collect Your Information
We collect personal information in a variety of ways, including:
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• Directly from you, when you engage with us for services, fill out forms, or contact us through email or phone.
• From third-party partners, such as contractors or suppliers, who assist in the delivery of our services.
• Through our website, where we may collect information via cookies or analytics tools for improving user experience.
3. How We Use Your Information
We may use your personal information for the following purposes:
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• Service Delivery: To manage and complete your projects, including providing quotes, agreements, and other necessary documentation.
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• Communication: To provide updates, respond to inquiries, and ensure the timely delivery of services.
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• Marketing: To send promotional materials or updates on our services, only if you have consented to such communication.
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• Compliance and Legal Obligations: To comply with legal obligations and to resolve any disputes that may arise.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with:
• Service Providers: Third-party contractors, suppliers, or business partners who assist us in completing your project.
• Legal Requirements: If required by law or to protect the rights, property, and safety of HivePM, Hive Fencing, our clients, or others.
5. Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and access controls to safeguard your data.
6. Your Rights and Choices
You have the right to:
• Access the personal information we hold about you and request corrections or updates.
• Withdraw Consent at any time if you have previously consented to the use of your personal information for marketing purposes.
• Request Deletion of your personal data, where applicable by law. To exercise these rights, please contact us at the details provided below.
7. Retention of Your Information
We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the bottom of this policy. Any changes will be effective immediately upon posting to our website.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
• HivePM Pty Ltd
Email: hello@hivepm.au
Phone: +61 466 092 631
Address: Norman Park Brisbane QLD 4170
• Hive Fencing
Email: hello@hivefencing.com
Phone: +61 431 129 359
Address: Norman Park Brisbane QLD 4170